@book{
      international2015iaea,
      title={Development and Implementation of a Process Based Management System},
      author={ },
      series={entity},
      number={NG-T-1.3 },
      year={2015},
      isbn={978-92-0-103215-7 },
      url={/publications/10709/development-and-implementation-of-a-process-based-management-system },
      publisher={INTERNATIONAL ATOMIC ENERGY AGENCY },
      address={Vienna}
    }